AGENCY TITANS LIMITED TERMS AND CONDITIONS IN RESPECT OF EVENTS AND PRODUCTS

AGENCY TITANS Limited (Trading as Agency Titans)

1. Respectful Conduct

Participants are expected to behave respectfully. Inappropriate behaviour, including such as harassment, disruptive behaviour, or failure to comply with event rules, intoxication, or possession of illegal substances, may result in removal without a refund.

2. Educational Purpose

All content is for educational purposes only. No guarantees are made regarding success or earnings.

3. Liability Waiver

Participants accept responsibility for their actions. Agency Titans is not liable for decisions or actions taken based on provided information.

4. Pricing and VAT

Prices are exclusive of VAT where applicable.

5. Event Non-Inclusivity

Events do not include accommodation, food, or beverages unless bought through us via the Accommodation, Food, Beverage, and Entertainments package, separately.

6. Payment Terms

All payments for our events, coaching programs, and digital products must be made in advance. Payment confirms your booking or purchase and secures your place in the program or event. For our coaching programs, payments can be made in instalments as outlined at the time of purchase.

7. No Chargeback Policy

By agreeing to this refund policy, you waive your right to initiate a chargeback with your credit card provider or payment processor. Please contact us directly to resolve any issues.

8. Cancellation Policies

Digital Products:

– Requests for refunds must be made within 14 days of purchase.

– Due to the nature of digital products, all sales are final once the product has been accessed or downloaded.

– Refunds are only available if the product is demonstrably not as described or fails to meet reasonable expectations as outlined in the product description.

– Refunds will be processed within 10 days after your refund request is approved. Refunds will be issued to the original payment method used for the purchase. If you used a credit or debit card, please allow additional time for your bank or card issuer to process and post the refund to your account.

9. Coaching Events:

– No Refunds

All payments made by the Client to the Company for the provision of services, courses, or products are non-refundable. This includes, but is not limited to, deposits, partial payments, and full payments, regardless of whether the Client makes use of the services or attends the courses.

– Cancellations and Non-Attendance

In the event that the Client cancels, fails to attend, or is unable to utilise the services provided by the Company for any reason, the Client shall not be entitled to any refund, credit, or compensation. The Company’s obligation is considered fulfilled upon making the service or course available to the Client as agreed in the contract.

– Cancellation by Agency Titans
Full refund provided.

– Multi-day Events

If by the end of Day 1 you feel you have not received value, you may notify us, leave the event, and claim a refund.

10. Non-Refundable Circumstances

Refunds will not be granted under the following circumstances:

- Requests made after the refund eligibility period.

- If more than 25% of the digital content has been accessed or completed.

- Dissatisfaction based on personal preferences or the inability to achieve specific outcomes not guaranteed by the course description.

- Claims of lost time, business opportunities, or earnings due to the use of or reliance on the course.

11. Modifications to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website and will apply to all purchases made after the policy change date.

12. Event Packages

Event packages are subject to change. Reasonable alternatives will be offered if changes occur.

13. Recording and Use of Content

We record all events and coaching sessions for quality assurance and promotional purposes.

By attending our events or participating in coaching programs, you consent to be recorded. Recordings may be used in future marketing materials, and by participating, you waive any rights to compensation.

14. Liability

Liability is limited to the amount paid. Agency Titans is not liable for indirect or consequential losses.

We strive to provide high-quality services; however, our liability is limited to the amount you have paid for the event or coaching program. We are not liable for any indirect or consequential losses, including lost earnings or business opportunities, resulting from your participation in our events or coaching programs.

15. Data Protection

We comply with UK data protection laws. Your data is used solely for service delivery and improvement.

16. Competition Clause

Participants who compete with Agency Titans agree to pay £6,500 per customer and 50% of any revenue generated.

17. Dietary and Allergy Notifications

Participants must notify us of dietary/allergy needs in advance.
Agency Titans is not liable for issues arising from failure to provide such notice.

18. Photo and Video Consent

Participants consent to being photographed or recorded and grant rights to use the media for any lawful purpose.

19. Force Majeure

Neither party is liable for delays or failures due to events beyond their control (“Force Majeure Event”). Obligations will resume once the event concludes.

20. Disclaimer

Sally Lawson has the benefit of having 30+ years of experience in the lettings and marketing industry. While I share insights based on this extensive experience, I do not guarantee any specific results. All strategies and recommendations provided are for educational purposes, and any outcomes will depend on various factors outside of my control. By participating in our events, coaching programs, or using our digital products, you acknowledge and agree that no guarantees of success or financial gain are being made.

21. Governing Law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

22. Recording Prohibition Clause

No form of recording is permitted during our events, including but not limited to audio, visual, or any AI-assisted recording methods. By attending, you agree to refrain from using any device or technology to capture or transmit any aspect of the event, whether for personal or commercial purposes. Violations of this policy may result in removal from the event without refund, and further action may be taken to address any unauthorised recordings or distributions.

23. Agreement

By purchasing or registering, you agree to these terms.

24. Contact Information

For enquiries, contact [email protected]

Address: Agency Titans, Unit 7, Newton Court, Pendeford Business Park, Wolverhampton, WV9 5HB.